- Organisational Purpose - 9 of the 21 areas assessed are amber, almost all of which relate to strategic issues and impact.
- Openness and Accountability - 3 of the 7 indicators are amber and relate to reporting beneficiary outcomes to stakeholders and considering their views and needs.
- Strategy - was the weakest metric of any on the dashboard. Given that this questionnaire has been completed twice as often as any other, suggests that charity leaders are aware of this challenge and are seeking to respond. 21 of the 35 areas assessed were coded as amber.
- Communications - just over half of the 39 areas assessed were coded as amber. The 2 areas coded red, both related to the Board, and 9 of the 14 digital areas assessed were amber.
- Impact - 8 of the 28 indicators are amber, mostly relating to the board/senior team and/or strategy.
- Legal & Compliance - the 88 areas assessed, provide a measure of just how heavily regulated the sector already is; that's 20% of a system designed to drive improved performance.
- Sustainability - 13 of the 31 indicators were amber, primarily planning weaknesses in areas, such as strategy and contingency, but also a lack of realism in target and objective setting.
- Recognition by regulators that adding more regulation to a sector that's already heavily regulated is adding to the problem and, instead, focus on making existing regulation work.
- A greater focus by all of us on supporting effective planning, particularly strategy, particularly impact and particularly at board/CEO level.
- Ambition is commendable, but lack of realism in target/objective setting isn't, so also a greater focus on supporting charities in doing this well.
- At sector level, coordinate with each other to create guidance that is succinct, understandable and practical, then tell people where it is, without duplicating each other's work.
- Stop talking about diversity and start doing it - sector takes the Charity Diversity Excellence Standard into use, particularly funders.
- Take communications much more seriously, particularly accountability to stakeholders and digital, and, particularly, at Board level.
- Hold to account those who should be, but don't forget to recognise the outstanding work being done. The Duty of Care metric assesses how well everyone is being key safe and shows that, for regulated charities, such as hospices, education and care, standards are very high.
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