Donation Manager issues with customer services!
Jess Holtby
Fundraising
Can you claim gift aid on donations that have gone via Totalgiving...
Emma Thompson Trustee at Prince Fluffy Kareem Posted 1 year ago
As I see from another thread other people are unable to claim gift aid via TotalGiving.
Having managed to cancel the claim that was in limbo.. I'm now preparing to manually claim.
But then realised I don't hold the gift aid declaration.
I have access to the donors details and they've checked the box. Is that enough? Or do I now have to contact all the donors to get their declarations? 😳
Fortunately we've not been promoting TG - but there's still lot of recurring donations
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