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We are a very small charity still in its early build phase. We have no funds or donor-base at the moment and are just beginning to look towards our CRM and email marketing infrastructure -- so are co...
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Hi I work for a charity that has various projects that are not linked either by funders or workers. However, our common link is our board. There are various issues with the chair person, who seems t...
I have recently become involved with a Charity in the Bristol area and am wondering whether anyone has any experience of using and recommendations for specialist content creators to boost awareness o...
Our organisation provides therapeutic support and counselling for free. However, we experience a lot of service users not attending their sessions (DNAs) which is putting unnecessary strain on staff...
Hi, interested to hear what you use for a CRM. We are 30 staff with 50,000 constituent records on Raisers Edge (RE) and the latest renewal prices are really high.... Considering changing, but want le...
Hi everyone, I am the Director of a newly established CIC, currently managed by a board of two Directors. Through my research, I understand that we are not legally obligated to appoint "Trustees" (as...
Our CEO is receiving really close to the £60k and I been trying to suggest that register in the Charity Commission, but I am having push backs form the Board. What should I do?
Individual Giving
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Hi There, We want to start using QR codes for donating, which is the best platform? Many thanks, Carl
I'm looking to talk to more charities and I just wondered, how have you found your email marketing for generating website traffic and donations? Is it one of your best channels?
Hello The organisation I work for is reviewing their sick policy. At the moment we offer 7 days of paid sick leave, and then SSP. If we were to extend this to 14 days +, I would expect we would need...
I'm a start up CIC, looking for office small space: preferably North/Central/North East area. Disability access. Your insight will be much appreciated.
I have extensive experience in the charity sector, particularly in substance use, homelessness, and outreach. As an autistic woman, my last job was extremely challenging due to the exclusion I faced....
I'm looking to speak in confidence with Heads of IT, IT Programme Managers or senior managers responsible for IT Infrastructure strategies and projects who have experience of implementing OneTouch in...
We are looking for accountants to deal with our end of year accounts does any body have any recommendations?
Hi, Does anyone have any recommendations for online training for a new treasurer for a small charity? Thanks, Katie
I am exploring how recruitment partners can better support charities, especially around limited recruitment budgets. From your experience, what do charities most need from external recruiters right n...
Hello, We are currently running a regular giving campaign and very frustratingly the payment gateway on our website has stopped working so people aren't able to set up a regular donation without gett...
Comms
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Hi, we're being chased relentlessly by NLA media for posting stories on our website about the press we've received. They are demanding money for a licence. I've not heard of them before - has anyon...
Hello, I'm currently seeking new opportunities. Having spent the last 20 years in the private sector senior level sales and marketing, I would love to pursue a career in the charity sector. Can any...
Does anyone have any experience of including people with unspent convictions in leadership positions (not paid - as part of a voluntary management committee) in a charity? Our charity works with many...
For those of you who are small to medium size charities and do not have HR support - • What challenges are you facing with the upcoming challenges in employment law. - what support will you be look...
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Good morning, I work for a non-profit organisation whose mission is to use digital tools to support humanitarian aid. Are there any grant opportunities open which we can apply to? Thank you in advan...
We have moved from using Money to Xero and we are coming to our year end on 5th April with Money and Xero in parallel. In previous years we have had our year end accounts produced by a donor (who has...
Hi all, does anyone have any recommendations for suppliers for donor recognition walls? We're looking for something a bit unique or interesting as our charity brand is vibrant and fun. Thanks in adva...
I wonder if anyone can offer any advise. We are unfortunately insolvent. All of our board have also just resigned. This has been reported to the charity commission. Is there anything that I need to...
Governance
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I'm looking for some advice regarding identity verification for Companies House. Some of our trustees (who are the directors of our charity) are non-UK residents, based overseas and do not have biome...
I am a trustee of a small youth theatre charity run by one paid individual, supported mainly by volunteer parents of participants. I am concerned about a lack of objectivity and oversight. The founde...
This question is from a member of our community that wishes to remain anonymous: We are a small charity using an excel spreadsheet for supporters etc and need to move across to a CRM system but am w...
I was recently contacted by someone I knew, who wanted to increase their standing order and was shocked to discover I wasn't aware they had one. it was via Just Giving and we eventually tracked it...
this is something new to me, but I have been approached by a young man who wishes to set up a CIC so he can do charitable work in Pakistan. Can anyone give me some advice about this please?
