Finance
New
Hi, Does anyone have any recommendations for online training for a new treasurer for a small charity? Thanks, Katie
Good afternoon, This is my first post and I hope that this the right place to ask. A bit of background, I am currently leading an organisation wide Learning and Development Programme for a branch...
Hi There, We want to start using QR codes for donating, which is the best platform? Many thanks Carl
We are a small charity that lease a 1st floor office. Unfortunately there is no lift access and we would like to understand if there are any funding opportunities we can explore to purchase an Evac...
I was wondering if anyone has recommendations for people or organisations that provide external supervision for frontline staff. If you know of any practitioners you’d recommend, that would be really...
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Hello everyone - I'm looking for some insight into successful NGO website redevelopment projects. We're an international animal welfare NGO, and recently secured some investment for an overhaul of o...
HR
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I have extensive experience in the charity sector, particularly in substance use, homelessness, and outreach. As an autistic woman, my last job was extremely challenging due to the exclusion I faced....
Hi, I wondered if there was an expert in this group that can advise on whether TUPE applies in a situation for our charity and what we can do moving forward to protect and support our staff that unde...
Ops
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Our organisation provides therapeutic support and counselling for free. However, we experience a lot of service users not attending their sessions (DNAs) which is putting unnecessary strain on staff...
New
Hello The organisation I work for is reviewing their sick policy. At the moment we offer 7 days of paid sick leave, and then SSP....
We are beginning the discovery phase of creating a Case for Change for a new Volunteer Management Solution. With 1,400 amazing volunteers working remotely across the British Isles, we want to make su...
I'm looking to speak in confidence with Heads of IT, IT Programme Managers or senior managers responsible for IT Infrastructure strategies and projects who have experience of implementing OneTouch in...
Good morning, Looking for some creative idea to help unify the team more. I'm looking for ideas to help empower the team to empower eachother. Liz
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This question is from a member of our community that wishes to remain anonymous: We are a small charity using an excel spreadsheet for supporters etc and need to move across to a CRM system but am w...
We are a UK CIO charity intending to work with indigenous children, youth and adults at risk in South America. I am writing our Serious Incident Policy and Procedure and have a query regarding the re...
Hi, I was wondering whether anyone was able to share what they are proposing or have agreed for a cost of living increase for this year? It's always hard to benchmark, but our Board find it useful t...
New
I'm a start up CIC, looking for office small space: preferably North/Central/North East area. Disability access. Your insight will be much appreciated.
Most of our board meetings are online but we try to meet in person every four months or so since it is much more effective. Our next board meeting is in London one late afternoon next month. I'm goin...
Hello, We are currently running a regular giving campaign and very frustratingly the payment gateway on our website has stopped working so people aren't able to set up a regular donation without gett...
Recruitment
New
I am exploring how recruitment partners can better support charities, especially around limited recruitment budgets. From your experience, what do charities most need from external recruiters right n...
Hi, we're being chased relentlessly by NLA media for posting stories on our website about the press we've received. They are demanding money for a licence. I've not heard of them before - has anyon...
We are looking for accountants to deal with our end of year accounts does any body have any recommendations?
Hello community, I need some help converting our company to a CIO. I have previously had a conversation with someone who said they could support me with making that application. We have attempted to...
I work for a CIC and am looking at setting up a shared workspace for us, either Microsoft or Google. As we're a CIC I don't believe we qualify for some of the non-profit packages available. People ar...
Looking for some advice on this please. We use CAF Donate as our giving platform but businesses can't donate through it using business cards due to the level of checks needed. We nearly lost a £2500...
Which social media is used most often? Instagram? Facebook? Twitter/X? LinkedIn? TikTok? Blue-sky? Snapchat?
What can we add to the model CIO association constitution to enable online general meetings and members voting via a website? I am surprised the model constitution still does not cover these. I suspe...
Can anyone recommend an affordable marketing company to help us grow our social media and also set up campaigns?
🚁 We’re on a Digital Transformation Journey at The Air Ambulance Service 🚁 Like many charities, we’re evolving how we use technology to better understand, engage and support our incredible commun...
I wonder if anyone can offer any advise. We are unfortunately insolvent. All of our board have also just resigned. This has been reported to the charity commission. Is there anything that I need to...