Welcome to the CharityConnect community: a friendly place for charity professionals to ask questions, share advice and build connections.

Please note, that all content posted on CharityConnect is published publicly, and may be indexed by Google. For this reason, we advise that you never share personal information such as your email address, your phone number or address. For more details, please read our Privacy Policy.

As your Community Manager, I’ll always be here to keep an eye on how things are going, but there are some rules and guidelines that we expect all of you to follow.

 

Always try to keep in mind that we are a community forum for UK charity professionals.

Please don't share your personal details in public. NO sharing of phone numbers, email addresses or other personal information publicly in the forum. If you need to share these details, please do so in Direct Messaging.

Please always be polite and respectful in your interactions with other members.

Please keep it relevant. CharityConnect is a site specifically designed for charity professionals, so all posts or free content shared should be sector-related.

Please ensure you always use good network etiquette. Try to speak in good English, writing in full sentences and refrain from typing in all capital letters. 

Please keep your profile completed and up-to-date. Profiles with names and profile pictures help everyone in the community see who you are and feel more at ease connecting. If possible, please share your job title and organisation too.

Please do not post the same thing multiple times, in multiple hubs, or spam the forum. Doing so will result in your posts being hidden or removed.

All of these rules apply equally to using Direct Messaging. Please do not use Direct Messaging for recruitment, sales or prospecting purposes. If someone is breaking these rules in their messages to you, please report the message. 

 

Asking your charity-related questions. If you’ve got a work question, problem or just need some general charity advice, then you’ve come to the right place! Ask your question by using the Quick Post feature on the home page.

Sharing helpful and constructive advice. You can make the community a richer place by sharing your knowledge and experience. You could have the perfect answer to someone else’s burning question, so add your insight and make their day! This is essential to the CharityConnect Community Forum so it’s a really productive way to get involved.

Having discussions with other members. Whether it’s charity law, a new fundraising campaign, international development or your favourite TV show, CharityConnect is a place to have real conversations, whether they’re charity-related or about something entirely off-topic! Although there are a few things not to be discussed on here (please see below - What CharityConnect isn't for). 

 

Posting job adverts. We don’t allow members to post job adverts in the community so please refrain from doing so. We’re not a job board; if you want to post a job advert, please check out our sister site, CharityJob.

Posting promotional content. Our forum doesn't allow members to freepost promotional content. If you would like to create a sponsored post to advertise your services with our network of 20k+ charity professionals, get in touch with our Community Manager, Rose Cruickshank to hear about our options.

Fundraising. Please don’t use the forum to ask members to donate to your cause or a fundraising event you are doing.

Prospecting / Lead gen. We’re all about connecting, but CharityConnect is a place for transparency. We don't allow for companies to freepost content from their site with the intent to warm up members to purchase from them.

Private conversations that could take place publicly. CharityConnect is a public forum for charity professionals. So, where possible please make sure to have your conversations in open so that they can help as many members as possible. If someone asks you something on Direct Message that you think could be helpful to more people, please ask them to also post it publicly.

 

Please always feel free to contact our Community Manager Rose Cruickshank if you are not quite sure if a comment or post is following these guidelines. It’s really helpful when the community points out anything that you think is against these guidelines.

 If you’re ever unsure or have any questions please get in touch with our Community Manager Rose Cruickshank. 

Thank you for reading our guidelines and happy connecting 😊