Community Guidelines
Robin Freya Archard STAFF
Community and Content Lead at CharityConnect, The Mlambe Project
Member for more than a year • 92 posts
Welcome to the CharityConnect community: a friendly place for charity professionals to ask questions, share advice and build connections.
Please note, that all content posted on CharityConnect is published publicly, and may be indexed by Google. For this reason, we advise that you never share personal information such as your email address, your phone number or address. For more details, please read our Privacy Policy.
As your Community Manager, I’ll always be here to keep an eye on how things are going, but there are some rules and guidelines that we expect all of you to follow.
In a nutshell, the CharityConnect community are respectful to others, genuine and committed to our mission of helping charity professionals with their day-to-day work problems.
A few ground rules:
Always try to keep in mind that we are a community forum for UK charity professionals.
Please don't share your personal details in public. NO sharing of phone numbers, email addresses or other personal information publicly in the forum. If you need to share these details, please do so in Direct Messaging.
Please always be polite and respectful in your interactions with other members.
Please keep it productive. CharityConnect is designed to provide a place for charity professionals to seek and receive help from the community; please keep your comments constructive and relevant to the post.
Please ensure you always use good network etiquette. Try to speak in good English and refrain from typing in all capital letters.
Please keep your profile completed and up-to-date. Profiles with names and profile pictures help everyone in the community see who you are and feel more at ease connecting. If possible, please share your job title and organisation too.
Please do not post the same thing multiple times, in multiple hubs, or spam the forum. Doing so will result in your posts being hidden or removed.
All of these rules apply equally to using Direct Messaging. Please do not use Direct Messaging for recruitment, sales or prospecting purposes. If someone is breaking these rules in their messages to you, please report the message.
👍 What CharityConnect is for:
Asking your charity-related questions. If you’ve got a work question, problem or just need some general charity advice, then you’ve come to the right place! Ask your question by using the Quick Post feature on the home page.
Sharing helpful and constructive advice. You can make the community a richer place by sharing your knowledge and experience. You could have the perfect answer to someone else’s burning question, so add your insight and make their day! This is essential to the CharityConnect Community Forum so it’s a really productive way to get involved.
Having discussions with other members. Whether it’s charity law, a new fundraising campaign, international development or your favourite TV show, CharityConnect is a place to have real conversations, whether they’re charity-related or about something entirely off-topic! Although there are a few things not to be discussed on here (please see below - What CharityConnect isn't for).
Having fun! 🎈🎈🎈
👎 What CharityConnect isn’t for:
Posting job adverts - we don’t allow members to post job adverts in the community so please refrain from doing so. We’re not a job board; if you want to post a job advert, please check out our sister site, CharityJob.
Promotional sales content - if you would like to share your service/company/organisation, please make sure it is a service that’s relevant and useful to charity professionals. Whilst we do welcome you to share FREE events, services and opportunities, please do so in a natural and conversational way. Simply sharing links to your website isn’t in our community spirit! Any promotional content that has a clear financial gain is against our guidelines.
Fundraising - please don’t use the forum to ask members to donate to your cause or a fundraising event you are doing.
Prospecting - we’re all about connecting, but CharityConnect is a place for genuine connections; please don’t try to get business leads out of CharityConnect members.
Private conversations that could take place publicly. CharityConnect is a public forum for charity professionals. So, where possible please make sure to have your conversations in open so that they can help as many members as possible. If someone asks you something on Direct Message that you think could be helpful to more people, please ask them to also post it publicly.
Please always feel free to contact me if you are not quite sure if a comment or post is following these guidelines. It’s really helpful when the community points out anything that you think is against these guidelines.
As Community Manager, I'm ultimately responsible for implementing these guidelines, but you as community members also play a vital role in keeping this place friendly and safe. Please do get in touch if you think any of these are being broken. You can do this by hitting the ‘report’ button under any post or comment.
I hope they all make sense. If you’re ever unsure or have any questions please send me a direct message!
Thank you for reading our guidelines and happy connecting 😊
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