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Supporter journey benchmarking process

Individual Giving

Kelly Thomson Individual Giving Officer at North West Air Ambulance Posted 1 year ago

Hello, 
I am fairly new in post as an Individual Giving Officer and have been asked to do some benchmarking on Regular Giving and Supporter Journeys. I would be very grateful if anyone would be willing to share the process their charity currently follows and if there are any pros and cons to highlight? 
Many thanks,
Kelly,  
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