We have some exciting news for you! 🎉🎉🎉

We’re introducing Helpful Answers ✅and Charity Connect Helpers Badges ⭐ — our way of giving you some new tools to recognise your fellow members and celebrate all the amazing work you're doing for one another! It’s also our way of saying thank you for being community superstars and making a real difference in the sector. 

The concept and designs were created in collaboration with our members a few months back in user research sessions — a special thanks to everyone who came to see us in person/spoke with us on the phone. Since then, the team has worked hard to incorporate all the feedback and suggestions shared to build tools that empower you, our lovely members, to celebrate peer support, collaboration and resource sharing in the sector. 🤝 We are stronger together!

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Ever wished you could celebrate someone for providing amazing advice? Well, now you can do just that by marking their answer as helpful. It's a simple and easy way of saying ‘THANK YOU, you've been super helpful!’ Trust us, it will put a smile on their face. By marking Helpful Answers, you are helping your peers to earn their Helpers Badges - recognising their expertise and encouraging more collaboration and support in the sector. 😍

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And what about Helpers Badges? ⭐

Helpers Badges are our way of recognising the savvy community superstars who go above and beyond to help their fellow colleagues in the sector. 💫This is a very special recognition as it comes directly from your peers — you'll automatically collect the badges as your answers get marked as Helpful by your fellow community members. The badges will then be displayed on your community profile and show every time you post or comment. There are five levels to Helpers Badges, and you'll be collecting more badges as you earn more Helpful Answers on the community. 

Just keep in mind, this is a stage one development so we will continue improving the system and add more exciting badges for other activities worth celebrating on the community. There’s plenty more to come so keep an eye out for any updates in future. 😉 We also have some extra lovely surprises planned for our superstar Helpers but shh 🤫 for now. 

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Please don't hesitate to ask any questions or share your feedback — this is your community and we want to build it together with you, our lovely members. We are also thinking of writing some FAQs to help any new joiners who are interested in learning about Helpful Answers and Helpers Badges so please ask us anything — we want to make these new features accessible to everyone. 🤗