Kirsty Harrod
Marketing & Comms
Help! I've lost access to our Facebook account... What can I do? (Anonymous post 🤫)
Ocean King Staff Senior Community Executive at CharityConnect Posted 2 years ago
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This question is from a member of our community that wishes to remain anonymous:
We had 2FA set up on one phone and it was lost which meant that we lost the 2FA account. Now we're locked out of the company account and failing to recover access because the account is in the name of the organisation, not an individual so all attempts to verify via ID documents have failed. I'm at a loss as this account holds 4 of our Facebook pages and our Meta Business Account.Â
Does anyone know of any Meta/Facebook contacts that could help us with this?Â
Does anyone know of any Meta/Facebook contacts that could help us with this?Â
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