- As a small charity, my role is the only one working with these fundraisers - unless they are individually giving a large amount - so we can't spend lots of time/money developing anything too bespoke, like specific events for in-memory etc. unless we can prove the ROI
- I worry about these fundraisers/donors not having a well-tailored supporter journey which takes into account the fact that they are grieving and is sensitive to their needs
- I also worry about our team internally feeling they are able to confidently work with these individuals - saying the right thing, knowing whether to send flowers/cards etc., and ensuring that the level of stewardship is standardised as much as possible - and to know when/how to sensitively follow up with these supporters after the initial fundraising period
- With a small team/budget I would love to have some more specific ways for our fundraisers and donors to commemorate those they have lost - I've seen tribute funds, specific donation pages etc.
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