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Issues with TheGivingMachine

Sally Turner Chair of Trustees at Hertford Youth Club Posted 4 years ago

Good morning everyone
My charity is set up with TheGivingMachine, which seemed a good idea at the time of set up. As you'll probably know TheGivingMachine release funds once the balance is above £15. We've reached in excess of this but GivingMachine won't release our money because apparently a service supplier has not paid them. 
Has anyone had this, what did you do about it, and was it resolved? 
Thanks so much
Sally
Chair of Trustees
Hertford Youth Club  
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