Is there conflict in charities? Many would disagree. Generally, charities, not-for-profits and social enterprises are set up by “nice, kind people”, who are horrified at the thought that there would be conflict in their organisations. They see conflict as shouting, quarrelling or open hostility. Negative feedback is either not delivered or done so in a gentle way. Poor performance is often tolerated, particularly from volunteers. However, many of these organisations suffer from insidious hidden conflict. Avoiding dealing with differences or difficulties early often results in them becoming worse. When it comes to a head,  life becomes very unpleasant. Mediation offers a different and more human approach More about mediation for charities