Last updated: November 2019
Please note, that all content posted on CharityConnect is published publicly, and may be indexed by Google. For this reason, we advise that you never share personal information such as your email address, your phone number or address. For more details, please read the following policy.
This policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. "Personal Data" is information that might help identify you as an individual, such as your name, contact details or IP address.
As we undertake a wide range of activities, we've divided this privacy information into a number of different sections, reflecting the different ways you might interact with us, in order to help you get to the information you want quickly.
The data controller of your information is Jobladder Limited (company number 04672430) of Milton House, 33a Milton Road, Hampton, Middlesex, TW12 2LL. CharityConnect is a trading name of JobLadder Limited and is committed to protecting and respecting your privacy.
If you have any questions or concerns about the information on this page, or about what we do with personal data, you should email us at [email protected], or to write to us at the above address, for the attention of The CharityConnect Team.
In summary, we use personal information to:
You can find out more about each of these activities below.
If you register to use our website at www.charityconnect.co.uk, we will collect and hold information about you related to our management and administration of our contract with you for the provision of services.
In order for you to register an account with us, we will collect and process your name, email address, details of the organisation you work for, and to the extent that you complete the optional fields of your account, we will also collect information which you submit to create a short biography about yourself, including your image and details of your interests.
We will also automatically collect the following pieces of data:
We will use this information to manage and perform our contract with you for the provision of an online network of professionals who are able to post, comment and interact with other users. In particular we will use your information:
We will provide your name and email address to Dotmailer, which is an email marketing service provider for the purposes of customising your account page on our website and any email communications you receive from us.
If you have chosen to register your account using your LinkedIn account details, LinkedIn will already have a copy of your personal information.
Other users will have access to your name, job title and the organisation you work for, as well as the content of your posts, the comments you submit and any direct messages sent to them.
If you have included optional information on your profile, this will be available for users to view.
Your name, job title and organisation you work for will be publicly available when you interact with our website by submitting posts or comments and the content of these posts and comments will also be publicly available.
If you have included optional information on your profile, this will be publicly available
We will securely delete your personal information after you have requested to delete it via the Account Settings page.
You can always remove the optional profile fields and your posts and comments by amending your profile settings on the Account Settings page.
We process this information on the basis that it is necessary to perform our contract with you.
During your use of our website, we automatically collect information about:
We use this information and the information we collect when you register an account to suggest forums or other users which might be of interest to you and to assist other users with finding your profile. We will also use this information (in particular your IP address and job title) to display relevant opportunities privately to you. This may be removed at a later date, or the method we use may be altered. We will update this policy should any changes occur.
We will share your name and email address with our email marketing service provider (Dotmailer) to the extent it is necessary for them to perform their services to us.
We do so on the basis of our legitimate interests:
You may opt out of receiving this information at any time by updating your subscription centre settings, by unsubscribing using the link in our communications or by contacting us at [email protected].
Where you opt-out of receiving communications about forums or content which might be of interest to you, we will retain your personal data to the extent necessary to continue performing our contract with you.
We collect information about you when you provide it, post it or upload it during your use of our website and services.
Certain information which is included on your profile is visible when you submit posts and comments on our website, when you follow other registered users or when you allow other users to follow you:
We receive all of this information directly from you and the use of this information allows you to benefit from our services, interact with other users, find opportunities and develop a professional network via our website.
We do not share this information with any other third party.
We process this information on the basis that it is necessary to perform our contract with you
If you tell us you want to close your account, we will securely delete your personal information.
Otherwise, we will securely delete your personal information after 5 years of inactivity on your account. Inactivity means that you have not logged into your account, viewed any post or interacted with any users, or opened any email correspondence received from us.
We will keep your posts and comments on the site, to ensure that other users' content and interactions with it remain in context. However, all your posts and comments will be anonymised and will not be attributable to your account. We will monitor these comments for any personal information to ensure that this is anonymised or deleted but if you have any particular concerns that there may be personal information in some of your posts and comments, please get in touch with us on [email protected].
We collect and store information about you when you create an account with us.
We collect and store your name and email address, job title and organisation name, and to the extent that you complete the optional fields of your account, we will also collect information about your location and interests.
At the time of creating your account, we have tick boxes for you to confirm whether or not you are happy for:
If you have said you are happy to receive one or more of these communications (or you have not opted-out or receiving one or more of these communications) we will use your personal information in order to send such correspondence to you.
We will share your name and email address with our email marketing service provider to the extent it is necessary for them to perform their services to us.
We do so on the basis of our legitimate interests:
As such, we do not believe that this processing unduly interferes with your interests, rights or freedoms.
You may opt out of receiving marketing communications at any time by updating your subscription centre settings, by unsubscribing using the link in our marketing communications or by contacting us at [email protected].
If you visit our website then we will collect information from you by means of cookies.
A cookie is a small file of letters and numbers that are stored by your browser or on the hard drive of your computer if you agree. When you access our site, your browser sends us the contents of that cookie file.
We use the following categories of cookies:
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
We do not share the information we gather using cookies with anyone else.
We may also share the information we collect with our suppliers to the extent it is necessary for them to perform their services to us. Most notably this will be with the providers of our website and our email marketing service provider.
The cookies placed on our website do not have an expiry date and we will keep the information collected until you delete the cookies via your browser settings.
We will only use analytics/performance cookies, functionality cookies and targeting cookies with your consent.
Our legal basis for strictly necessary cookies is legitimate interests:
Please note that we do not transfer any of your information to countries outside of the European Economic Area or make automated decisions using this information.
The law gives you certain rights in respect of the information that we hold about you. Below is a short overview of those rights.
If you want us to stop sending you information, the quickest and most efficient way is to use the provided "unsubscribe" links in our communications (although you can contact us direct if you prefer). Otherwise, if you want to exercise your rights in respect of your personal data, the best way to do so is to contact us by email on [email protected] or to write to us at Hanover House, 76 Coombe Road, Kingston upon Thames, KT2 7AZ, for the attention of The CharityConnect Team. In order to protect your privacy, we may ask you to prove your identity before we take any steps in response to such a request.
You also have the right to lodge a complaint about our handling of your personal data with the Information Commissioner's Office. You can contact them on 0303 123 1113.