Hi,
I am just posting about our Online Community on Facebook and would love to hear from other health-related charities with online forums in terms of how you manage what could be misconstrued as medical advice. We have lots of disclaimers, have written 'patient guides' (making it clear they're for patients, written by patients) and our forum admins always try to prevent members from saying 'take xyz, buy xyz medication online' and ensure people are referring to official sources or their own personal experiences rather than giving prescriptive advice. Any tips from other charities with forums attached on how you deal with the inevitable situation of members posting what could be misconstrued as medical advice from other members would be most helpful. As I said, our admins do their best to keep on top of the issue but I am curious to know how the charity can be impacted if comments slip through the net.