Marketing & Comms Community / Social Media

The place for anyone in the charity marketing-comms-campaigns sphere. 📣 Share your wins, headaches, and wisdom. Meet ‘your people' here.

108 posts

Marketing trends for 2025 with Laura Murphy ✨ 💬 Discussion questions:  How have you already started tapping into some of the trends Laura discussed? Have they been successful for you? How? Ho...
Ocean King
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Happy Friday everyone! I do most of the social media for our foodbank charity. We find most of our foodbank family on Facebook but we're also on LinkedIn to build relationships with local businesses...
Lorraine Schulze
Does anyone have any tips on boosting their online presence? Our social media's have been up for some while but are not gaining any traction.
We are a uk registered charity and have been rehoming successfully on Facebook for four years now. However we have had our Facebook group taken down because we were selling dogs!  I posted up a video...
clare maddock
Would it be a viral social media campaign?  A high-impact Google Ads blitz?  Or something else entirely?
John Crosland
Hi all, im looking for someone to be my Marketing and Social Media Officer's Mentor and i wonder if there is anyone here who might be interested in sparing some time with him? or if you know of any p...
Lorena Mombelli
Hi Everyone! We would like to change our social media strategy. At the moment we use Facebook/Instagram, but we are considering adding additional ones...  would TikTok work? would LinkedIn be better...
Marta Balint
Hi - does anyone have any great tips or resources for understanding how to best target an audience when using paid ads? This is something we (National AIDS Trust) struggle with - our paid ads don't t...
Jude Clarke
I wanted to share some thoughts after seeing  @Lorraine's post about using donation buttons on social media, particularly on TikTok. I noticed a comment mentioning that it can be quite difficult to b...
Can we have a direct donate button on our TikTok account?
Lorraine Callaghan
Hi - we are a small children's charity (turnover circa £180,000 per annum) & have been operating for 13 years.  During that time we have developed & expanded our work & range of support for local res...
Fran Gardner
Hi, we are a small grant making charity. We have a Twitter account and website, nothing else. But we do not have a social media policy.  Does anyone have a simple policy doc that they are willing to...
Sharon Shortland
Have you seen TikTok's latest campaign offering free online training for charities on how to use the platform and promote their cause?  I think it's a great move from TikTok, but I'm curious to hear...
Ocean King
Hi, we're an animal rescue charity based and registered in the UK, rehoming dogs from Turkey. We had charity status on Facebook prior to them altering their rules on 1st Nov '23. Since then I've been...
Joanne Molloy
Hello!  I run a Twitter account for the charity I work for that has around 7500 followers. Engagement, follower count and general interaction with our account was very successful at the start of 2023...
Jo d'Orville
Hey lovely folks! I wonder if anyone can give me advice on paid social media ads... So we recently started investigating using an external marketing company to help us to reach new audiences on socia...
Louise Cordery
Hi there everyone, I'm currently on the lookout for an online social media scheduling tool that would work for multiple accounts. Looking for something that is fairly cheap and easy to use. If it has...
Emily Woffindin
Not many nonprofits know that LinkedIn has an ad grant program. It's only open to applications once or twice a year, it's quite restricted in the types of ad you can run, your nonprofit has to offer...
Jason King
Hi, We are a newly formed Community energy group.  We need some help filling key roles to progress, accountancy and social media being 2 areas we are struggling. We have several sites identified and...
Roy Williams
Meta has an option to raise funds through Fundraising Tools but it is not available in Pakistan. What could be the alternative to get access to the feature?
Ihtisham Khaliq
Hi, Does anyone know 1. How to secure an intern for social media and website management 2. How to secure a new computer for the charity - Used or affordable. We need high storage as we store increase...
Sophia Nicholls
Does anyone have any experience getting their charity added as a non-profit to TikTok, so people can donate straight from videos? My charity has sizeable audience thanks to a few videos we made that...
By now, I'm sure you're all aware of Twitter's rebrand, and although there aren't any major changes on the platform (that we know of), I know many people are leaving the platform for good!  Has this...
Ocean King
Hi,  Not sure whether this is allowed!  Some of us might be new charities or CIC and wanting to build our social media platform. I believe most of us want to build it organically. I was wondering whe...
Christina Quek
Hello, can anyone assist me with writing a social media strategy please? Thanks Julie-Ann
Julie-Ann Chapman
We are hoping to set up a Social Media presence probably via Instagram.  Is anyone able to recommend a strategy or signpost me towards a site that might provide this?  Wondering how best to get up an...
Milly Lewis
Today is Meta's  Threads  launch day, with 10 million on the platform in just 7 hours of going live. What are your thoughts on it so far? Did your charity move away from Twitter?
Rose Cruickshank
Hi All I was wondering if any of the charities on here use TikTok please? Interested in knowing how successful it is for you Thanks, Julie-Ann
Julie-Ann Chapman
Hi. Could someone point me to a professional (but volunteer) who will create a Facebook page for me. I'm not having much success doing it myself. Thx.
Anjali Ewing
Hello, has anyone any experience of using 'Twitter Spaces' for events? Would you be willing to have a chat about how you went about it? Thanks in advance for any info or tips you can share :)
We lost our Facebook page 6 months ago when it was mysteriously unpublished by FB citing "impersonation" as the reason.  We followed the appeal process but never heard anything back and our page disa...
Joan Smith
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