Marketing & Comms Community / Social Media

The place for anyone in the charity marketing-comms-campaigns sphere. 📣 Share your wins, headaches, and wisdom. Meet ‘your people' here.

97 posts

Hi, we're an animal rescue charity based and registered in the UK, rehoming dogs from Turkey. We had charity status on Facebook prior to them altering their rules on 1st Nov '23. Since then I've been...
Joanne Molloy
Hello!  I run a Twitter account for the charity I work for that has around 7500 followers. Engagement, follower count and general interaction with our account was very successful at the start of 2023...
Jo d'Orville
Hey lovely folks! I wonder if anyone can give me advice on paid social media ads... So we recently started investigating using an external marketing company to help us to reach new audiences on socia...
Louise Cordery
Hi there everyone, I'm currently on the lookout for an online social media scheduling tool that would work for multiple accounts. Looking for something that is fairly cheap and easy to use. If it has...
Emily Woffindin
Not many nonprofits know that LinkedIn has an ad grant program. It's only open to applications once or twice a year, it's quite restricted in the types of ad you can run, your nonprofit has to offer...
Jason King
Hi, We are a newly formed Community energy group.  We need some help filling key roles to progress, accountancy and social media being 2 areas we are struggling. We have several sites identified and...
Roy Williams
Meta has an option to raise funds through Fundraising Tools but it is not available in Pakistan. What could be the alternative to get access to the feature?
Ihtisham Khaliq
Hi all, im looking for someone to be my Marketing and Social Media Officer's Mentor and i wonder if there is anyone here who might be interested in sparing some time with him? or if you know of any p...
Lorena Mombelli
Hi, Does anyone know 1. How to secure an intern for social media and website management 2. How to secure a new computer for the charity - Used or affordable. We need high storage as we store increase...
Sophia Nicholls
Does anyone have any experience getting their charity added as a non-profit to TikTok, so people can donate straight from videos? My charity has sizeable audience thanks to a few videos we made that...
By now, I'm sure you're all aware of Twitter's rebrand, and although there aren't any major changes on the platform (that we know of), I know many people are leaving the platform for good!  Has this...
Ocean King
Hi,  Not sure whether this is allowed!  Some of us might be new charities or CIC and wanting to build our social media platform. I believe most of us want to build it organically. I was wondering whe...
Christina Quek
Hello, can anyone assist me with writing a social media strategy please? Thanks Julie-Ann
Julie-Ann Chapman
We are hoping to set up a Social Media presence probably via Instagram.  Is anyone able to recommend a strategy or signpost me towards a site that might provide this?  Wondering how best to get up an...
Milly Lewis
Today is Meta's  Threads  launch day, with 10 million on the platform in just 7 hours of going live. What are your thoughts on it so far? Did your charity move away from Twitter?
Rose Cruickshank
Hi All I was wondering if any of the charities on here use TikTok please? Interested in knowing how successful it is for you Thanks, Julie-Ann
Julie-Ann Chapman
Hi. Could someone point me to a professional (but volunteer) who will create a Facebook page for me. I'm not having much success doing it myself. Thx.
Anjali Ewing
Hello, has anyone any experience of using 'Twitter Spaces' for events? Would you be willing to have a chat about how you went about it? Thanks in advance for any info or tips you can share :)
We lost our Facebook page 6 months ago when it was mysteriously unpublished by FB citing "impersonation" as the reason.  We followed the appeal process but never heard anything back and our page disa...
Joan Smith
Hiya, I hope you are all well. Is this a thing? Are charities engaging with bloggers and/or content writers to fill their websites or Facebook etc to promote their cause? Or is it something that most...
Peter Smith-Round
Hi This is just a hypothetical question for now.  The charity I work for would like to look into social media fundraising campaigns and increasing online donations. The problem is that our online eng...
Rob Johnstone
Hello Do any analytics whiz kids know if you can get the same level of analytics for a personal account as you can for an organisation's page? When I look at the analytics for my organisation's page...
Fiona McAuslan
Can you think of any charities or campaigning organisations who use LinkedIn really well? I'm looking for inspiration for content and ideas for increasing connections/engagement.  Thanks!
Louise Elliott
Hi there, We're a medium sized charity that has no central office space (we all work remotely) and are having a nightmare trying to jump through the hoops to register for Facebook Charitable Giving -...
Sarah Woods
Hi there! Our org has different handles on FB, IG & Twitter - this doesn't seem ideal! It looks like we might be able to get FB & Twitter to match our IG (which has our preferred handle & is the plat...
Caitlin McCullough
Hi all, This might be a bit niche for Charity Connect but wanted to post here just in case anyone had been through anything similar! Our org is bound by the Welsh Language Standards to provide a bili...
Danny Owen
Hi all,  I work for a fairly large yet not very well known UK charity, Family Fund . We're currently looking at utilising Facebook's fundraising tools but in order to do so we apparently need ou...
Kym Kitching
I am just wondering if anyone is able to give a ballpark figure for a budget for a social media awareness campaign running for a month across Facebook, Instagram, LinkedIn and Twitter involving spons...
Natasha M
I am a trustee of a small charity, we have not had much luck with getting a volunteer to do our social marketing for us. We are now looking for an individual or an agency that can help us with our so...
Temi Odurinde
Hello everyone, I’m on a mission to improve my interview performance for social media jobs I apply for. I usually get asked the same type of question that I would love to analyse and get people’s tho...
Danae Dodge
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