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How should we handle grievances raised against a trustee? (Anonymous post 🤫)

HR

Ocean King Staff Senior Community Executive at CharityConnect Posted 1 year ago

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This question is from a member of our community that wishes to remain anonymous:
Does anyone have any experience of removing a Trustee following grievances raised by staff about conduct? Several staff have complained about the same person (specifically their conduct in meetings) and an investigation process has, unfortunately, exacerbated rather than improved the situation. 
There are other issues going on relating to the same person but the Trustee in question will not complete the recommendations coming out of the (flawed) investigation, will not step down, and other Trustees seem reluctant to force the issue. From a risk management point of view this is really difficult as senior staff may leave, and the impacts on team wellbeing from an HR point of view have already been very serious. 
HR policies and procedures don't seem to be much help with issues when it's staff complaining about a Trustee, and I've never come across a similar issue elsewhere. Would really appreciate the benefit of others' experience on this type of delicate matter. 
[NB I'm a Trustee of this organisation, and employed by another charity for my "day job".
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