• General Discussion

    News, opinion, sector wide concerns and off topic discussions.

    Running your Charity

    Admin, HR, legal, IT and tech, operations, digital and volunteers.

    Funding your Charity

    Individual giving, major donors, corporate, trusts and foundations.

    Promoting your Charity

    Marketing, PR, comms, social, digital, advocacy and campaigning.

    Governing your Charity

    Trustees, governance, CEOs, strategy, training, leadership and boards.

    Your Charity Career

    Professional and personal development, mentors and training.

    CharityConnect News

    The latest from CharityConnect! News, feedback and our Guidelines.

  • Sign in Join Join CharityConnect
  • About us
  • Terms of Use
  • Community standards policy
  • Privacy Policy

Powered by

Conversations

How to find out caller demographic data? 📞

General Discussion

Ekaterina de Regnaucourt

Support Coordinator at Lullaby trust

1 month ago

Hi all! We found ourselves into situation when we want and need to ask our callers demographic questions, but how to you do it while being on a phone with someone who is going through very difficult times? Follow up text via phone number is one way but 99% people won’t even answer. Any thought? 
Report
{{postCtrl.totalLikes}} Like
Share post to

Optional. An image can be added at the top of the comment. Images must be in PNG, GIF or JPG format. Unsplash.com is a great source for royalty free and high quality photos.

Upload image
Delete image

No responses yet. Be the first to reply!

{{ctrlComment.postTotalComments}} responses

Load more responses
See previous comments
See new comments

Related posts

What's the one thing our sector desperately needs to improve in when it comes to digital?

Rose Cruickshank

22/03/2021 15:27:49

Know any good helpline training material? We want to up our game

Lucy Potter

23/03/2021 14:05:45

Recommendations for EAPs (Employee Assistance Programmes)

Nynke Brett

22/02/2021 12:27:01

Home working policy—best practice for a small charity?

Nynke Brett

10/02/2021 16:44:14

Decisions of how the charity is run—would love your help!

Hannah Peters

22/03/2021 18:01:50

  • About us
  • Privacy
  • Community standards policy
  • Terms

Powered by

© 2021 JobLadder

Report an issue

Help us keep CharityConnect safe and friendly by reporting spam or abusive behaviour.

Report an abusive behaviour

Likes

{{ item.UserName }}

{{ item.UserName }}

{{ item.UserJobTitle }}
{{ item.UserOrganisationName }}

Show More

Likes

{{ item.UserName }}

{{ item.UserName }}

{{ item.UserJobTitle }}
{{ item.UserOrganisationName }}

Show More
{{ msg }}

Sign in

Like this? You'll love what we've got inside. Sign in to like this post and see more

Forgot password

Don't have an account? Create one here

{{ rootCtrl.infoModal.getTitle() }}

{{ rootCtrl.infoModal.getBody() }}

Likes

{{ item.UserName }}

{{ item.UserName }}

{{ item.UserJobTitle }}
{{ item.UserOrganisationName }}

Show More