The charity network that helps you shine.

Join 19,429 professionals and find your community in the UK charity sector.

Advice on a volunteer

Anonymous user Posted 1 month ago

Hi, I'm manager of a charity shop, and I'm looking for some advice on one of my volunteers. He's been a volunteer for a while, longer than I've been with the company.

He's a very hard worker, but has the mindset of his way is right and anyone else's way is wrong.

Recently his mum passed away and I've noticed a shift in his attitude, he still works hard, but now gets frustrated a lot more when things don't go his way or he's told something he doesn't agree with.

This has resulted in a few occasions where he has swore on the shop floor in earshot of customers.

If this was a few weeks ago I would of already pulled him and possibly taken further action, but want to tread lightly due to the recent passing of his mother.