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Homeworking for Helplines Toolkit
A CharityConnect User Posted 6 years ago
Many helplines, befriending and listening services are now working remotely, a change that’s had to be made quickly in response to Corona Virus.
Helplines Partnership's latest toolkit, homeworking on a helpline, shares guidance about:
- Safeguarding
- GDPR
- Helpline systems for remote working
- Homeworking schedules
- Taking, recording and answering helpline calls from home
- Looking after your wellbeing
The toolkit also includes more information to support helpline teams and helpline managers working from home with links to sources of further information and guidance.
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