I am a dedicated Help Desk Specialist with over 7 years of experience providing technical support across desktop, mobile, and cloud environments. I have a strong background in troubleshooting hardware and software issues, managing service desk tickets, and supporting users both remotely and on-site.

Presently Im unemployed, I want to use my time to assist the community before I find my path

Alongside my professional experience, I actively support UK charities through voluntary IT roles, where I assist with technical issues, system setup, and user support. I am passionate about using technology to make a positive impact and continuously improving user experience through efficient and reliable IT solutions.