Which email marketing platforms are charities using?
Hello everyone, PR is a big priority in the coming financial year and we're looking into media and PR databases to reach out to journalists etc. Some of the subscription fees are really high, aroun...
Hello, I work for a small charity with a limited budget. We are currently using Mailchimp, but we are curious as to what alternatives there are as we are migrating to a new CRM this year (from Etapes...
Hi all - I work at a charity with an established Meta/Facebook/Instagram account, which was mysteriously registered as a business, rather than a charity (this pre-dated me!) We're trying to convert o...
Hi all Does anyone know a good, free or low-cost platform for text messaging several people at once, this is to send reminders to our students attending ESOL or other classes at our centre. It needs...
We recently discovered the inconsistent and high bounce rate numbers for the emails we sent out each month were likely due to not having DMARC. We've now added it within our domain, so companies like...
We are a uk registered charity and have been rehoming successfully on Facebook for four years now. However we have had our Facebook group taken down because we were selling dogs! I posted up a video...
Hi everyone, I noticed that although my organisation's website engagement has increased, traffic has decreased. I suspect the AI overviews following a google search, plus the increased use of tools s...
Would you amplify your message through social media, launch a massive ad campaign, or create inspiring video content? Share your ideas below—let’s inspire each other!
Does anyone have good experience of looking for media, comms and social media volunteer support for a small charity. Where to find good people (we are in Mid Sussex), how best to find them? what is t...
Hello everyone, researching new social media platforms. We use five currently, but each has its drawbacks. I would be very interested on your views, e.g. we really like the ability to schedule posts,...
We're a small charity and I'm writing our first ever marketing and comms strategy. The aim is to have a one-pager high-level document, perhaps with a more detailed accompanying document. Would anyon...
Hello Charity Connect community! I'm looking for some advice and insights on how to best advertise volunteering opportunities available in Africa to a European audience. We’re aiming to connect passi...
Hi all We're in discussion with a web developer who's sent us a shortlist of options for our website back end. Continue to use WordPress, £0/mo Move to Framer, £4+/mo (scalable) Move to SquareSpace,...
Hi, looking for fellow E-commerce/online managers to bounce some ideas questions off please. Eg selling on Vinted.
Hello all We are finding that some of our supporters are not engaging with emails. Which platforms do you all use to engage with your supporters? We are on Facebook, Instagram, LinkedIn etc, but wond...
I am Hon Sec of The Institute of Psychosexual Medicine and we wish to promote what we do more effectively. Can anyone suggest a marketing agency that has experience with charities working in sexual h...
This question is from a member of our community that wishes to remain anonymous: I'm interested in finding out if anyone is using SMS for their legacy audience, and if so how? E.g. reminders to cont...
This question is from a member of our community that wishes to remain anonymous: Which social media is used most often? Instagram? Facebook? Twitter/X? LinkedIn? TikTok? Blue-sky? Snapchat?
Hi there Wondering is anyone has experience of recruiting celebrities and influencers to their cause? We are a small-ish charity with a garden at RHS Chelsea Flower Show in May this year and are look...
Traditional charity comms, emotional appeals, urgency, donor-centric language, used to drive action. But are they still landing? With audiences demanding more authenticity and transparency, are we se...
This question is from a member of our community that wishes to remain anonymous: We are a new start up CIC looking at some basic printing of marketing and wondered if anyone had used a company that...
Lately, I’ve been feeling quite overwhelmed by the constant stream of content I come across while browsing every day: news, social media, even sector updates. It often feels like there’s so much to t...
Hi I am researching putting together a talks policy to ensure we use our own resources wisely and get the best out of the talks and contacts we make. I wasn't planning to put any charges in place, bu...
Hi all, I am trying to implement the increased use of videos in my organisation. Basically just having a process in place so that everyone can refer to it. Ideally there'd be document which clearly s...
Hi everyone, Just looking to get an idea of what mandatory and optional fields most people have on their contact sign-up on their websites (eg. for newsletter, campaigns etc.). We've currently got f...
Hi everyone, I've recently made a Microsoft Clarity account. And it seems really useful to track user behaviour and just providing a bit of visual to the analytics. But I imagine there is a lot that...
Hello We are in the process of moving to a new website provider and want to increase our accessibility offer and rating. Does anyone have any recommendations? Recite me seems to be the go-to, but I...
Hi all! I am looking for someone who could possibly deliver a presentation to my team (12 people) on the value of video for social media and how to capture good video content using their phones? Happ...
Anyone had success setting up their Charity with a TikTok business account, and if so what documentation did you provide? We are struggling to set up a business account using the usual Charities Comm...
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