Hello everyone, We've experienced AI bots/people pretending to be someone else completing surveys or forms where payments or vouchers are used as incentives and we’re keen to learn from others’ exper...
Hi, my name is Julia and I've recently on taken Comms and Marketing responsibilities at the non-profit I work for. I have been doing this informally for the past couple of years but now my role has c...
Which social media is used most often? Instagram? Facebook? Twitter/X? LinkedIn? TikTok? Blue-sky? Snapchat?
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Hi all! I'm a Digital Marketing Consultant and I'm looking to create some packages for small to medium charities in the UK. I'm trying to do a bit of market research. What do you struggle with when i...
Hi, we're being chased relentlessly by NLA media for posting stories on our website about the press we've received. They are demanding money for a licence. I've not heard of them before - has anyon...
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Hi everyone. Does anyone here work with volunteers who capture and process photos and/or videos of the general public, e.g. workshop / event attendees? If so, how do you manage this in line with GDPR...
Hello everyone - I'm looking for some insight into successful NGO website redevelopment projects. We're an international animal welfare NGO, and recently secured some investment for an overhaul of o...
Hi all, We're a small charity with a list of people that could help us promote our cause. Unfortunately, they may well have gatekeepers and I'm wondering if there's anyone out there that offers pro...
Anybody know of any networking events for charities in the North West region please?
I'm looking to talk to more charities and I just wondered, how have you found your email marketing for generating website traffic and donations? Is it one of your best channels?
You reported a problem! What is the problem? Please provide a person to discuss
Can anyone recommend an affordable marketing company to help us grow our social media and also set up campaigns?
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Hello, I work for a small charity with a limited budget. We are currently using Mailchimp, but we are curious as to what alternatives there are as we are migrating to a new CRM this year (from Etapes...
Hi all - I work at a charity with an established Meta/Facebook/Instagram account, which was mysteriously registered as a business, rather than a charity (this pre-dated me!) We're trying to convert o...
Hi, wonder if anyone can help. Can I use images in a report that got from the internet, without having to get permission and pay copyright fees? We are a charity & it's a report about an issue that w...
Which email marketing platforms are charities using?
Hello everyone, PR is a big priority in the coming financial year and we're looking into media and PR databases to reach out to journalists etc. Some of the subscription fees are really high, aroun...
Hi all Does anyone know a good, free or low-cost platform for text messaging several people at once, this is to send reminders to our students attending ESOL or other classes at our centre. It needs...
We recently discovered the inconsistent and high bounce rate numbers for the emails we sent out each month were likely due to not having DMARC. We've now added it within our domain, so companies like...
We are a uk registered charity and have been rehoming successfully on Facebook for four years now. However we have had our Facebook group taken down because we were selling dogs! I posted up a video...
Hi everyone, I noticed that although my organisation's website engagement has increased, traffic has decreased. I suspect the AI overviews following a google search, plus the increased use of tools s...
Would you amplify your message through social media, launch a massive ad campaign, or create inspiring video content? Share your ideas below—let’s inspire each other!
Does anyone have good experience of looking for media, comms and social media volunteer support for a small charity. Where to find good people (we are in Mid Sussex), how best to find them? what is t...
Hello everyone, researching new social media platforms. We use five currently, but each has its drawbacks. I would be very interested on your views, e.g. we really like the ability to schedule posts,...
We're a small charity and I'm writing our first ever marketing and comms strategy. The aim is to have a one-pager high-level document, perhaps with a more detailed accompanying document. Would anyon...
Hello Charity Connect community! I'm looking for some advice and insights on how to best advertise volunteering opportunities available in Africa to a European audience. We’re aiming to connect passi...
Hi all We're in discussion with a web developer who's sent us a shortlist of options for our website back end. Continue to use WordPress, £0/mo Move to Framer, £4+/mo (scalable) Move to SquareSpace,...
Hi, looking for fellow E-commerce/online managers to bounce some ideas questions off please. Eg selling on Vinted.
Hello all We are finding that some of our supporters are not engaging with emails. Which platforms do you all use to engage with your supporters? We are on Facebook, Instagram, LinkedIn etc, but wond...
I am Hon Sec of The Institute of Psychosexual Medicine and we wish to promote what we do more effectively. Can anyone suggest a marketing agency that has experience with charities working in sexual h...
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