Marketing & Comms Community

The place for anyone in the charity marketing-comms-campaigns sphere. 📣 Share your wins, headaches, and wisdom. Meet ‘your people' here.

789 posts

I am Hon Sec of The Institute of Psychosexual Medicine and we wish to promote what we do more effectively. Can anyone suggest a marketing agency that has experience with charities working in sexual h...
Rebecca Hobbs
Hi there Wondering is anyone has experience of recruiting celebrities and influencers to their cause? We are a small-ish charity with a garden at RHS Chelsea Flower Show in May this year and are look...
Eleanor McMahon
Hi all, I'm looking for recommendations of a mentor who can provide mentoring sessions for someone who has recently stepped into the role of 'Head of growth' for an animal welfare charity.  Any recom...
Lexie Elliott
Hello all We are finding that some of our supporters are not engaging with emails. Which platforms do you all use to engage with your supporters? We are on Facebook, Instagram, LinkedIn etc, but wond...
Matthew Morpurgo
This question is from a member of our community that wishes to remain anonymous: Which social media is used most often? Instagram? Facebook? Twitter/X? LinkedIn? TikTok? Blue-sky? Snapchat?
Ocean King
We are a uk registered charity and have been rehoming successfully on Facebook for four years now. However we have had our Facebook group taken down because we were selling dogs!  I posted up a video...
clare maddock
Hi everyone, I noticed that although my organisation's website engagement has increased, traffic has decreased. I suspect the AI overviews following a google search, plus the increased use of tools s...
rummena begum
Traditional charity comms, emotional appeals, urgency, donor-centric language, used to drive action. But are they still landing? With audiences demanding more authenticity and transparency, are we se...
Marta Balint
This question is from a member of our community that wishes to remain anonymous: We are a new start up CIC looking at some basic printing of marketing and wondered if anyone had used a company that...
Ocean King
Lately, I’ve been feeling quite overwhelmed by the constant stream of content I come across while browsing every day: news, social media, even sector updates. It often feels like there’s so much to t...
Marta Balint
Which email marketing platforms are charities using?
Veronica Ghobert
Hi I am researching putting together a talks policy to ensure we use our own resources wisely and get the best out of the talks and contacts we make. I wasn't planning to put any charges in place, bu...
Deb Clarke
Hi all, I am trying to implement the increased use of videos in my organisation. Basically just having a process in place so that everyone can refer to it. Ideally there'd be document which clearly s...
rummena begum
Hi everyone, Just looking to get an idea of what mandatory and optional fields most people have on their contact sign-up on their websites (eg. for newsletter, campaigns etc.).  We've currently got f...
Cherry Teearu
Hi everyone, I've recently made a Microsoft Clarity account. And it seems really useful to track user behaviour and just providing a bit of visual to the analytics. But I imagine there is a lot that...
rummena begum
Hello We are in the process of moving to a new website provider and want to increase our accessibility offer and rating.  Does anyone have any recommendations?  Recite me seems to be the go-to, but I...
Liz Waters
Hi all! I am looking for someone who could possibly deliver a presentation to my team (12 people) on the value of video for social media and how to capture good video content using their phones? Happ...
Emily Woffindin
Anyone had success setting up their Charity with a TikTok business account, and if so what documentation did you provide? We are struggling to set up a business account using the usual Charities Comm...
Vince Wolverson
Hi, I work for a 13-strong charity team in the fundraising dept and I work on our monthly fundraising supporter newsletter. I have a background in design, and my role is to visualise the newsletters...
Ella Mason
Hi all, Thrilled to have found this platform, putting my first question out there. We are writing another annual report and Id really like to make it look and sound a bit more put together and engagi...
Lizzy SPENCE
Just wanted to share this with the world. Since a few months ago Ad Grants has expanded beyond just showing on search results. If you create a Performance Max campaign in your charity's Google Ad Gra...
We are a small charity set up to support research collaboration between biomedical researchers based in the Indian subcontinent and those based in the UK/EU. We have been advised to seek help from a...
Ahmad Waseem
Hello, we have started having a lot more negative comments on our facebook page when we advertise our events. Some are criticising our funders, others are outright racist and misogynistic or have lea...
Lisa Foster
Hello everyone - I'd really appreciate any ideas about individuals or agencies you've worked with at a modest cost on WordPress developments. We're a small UK-based international animal welfare coali...
Catherine Thomson
Hi everyone!  I am currently looking for a career change out of PR and into corporate or community fundraising and I'm finding jobs are few and far between. I've had a couple of interviews so far for...
A CharityConnect User
Hi everyone, I have started a CIC that I intend to self-fund via my digital design and marketing business. Can anyone share tips on how to get web design clients in the charity sector (we also provid...
James Moore
This question is from a member of our community that wishes to remain anonymous: What does anyone think do they think it's bad press for the sector as a whole do you think the charity can go on with...
Ocean King
Has anyone got any examples of charity websites that are easy to navigate and don't suffer from choice overload? I'm looking for inspiration! Many thanks :)
Benita Culshaw
Hi there, I have been asked to incorporate a way to donate on our website and have been looking for options, but just wondered if anyone had any recommendations through experience, I know PayPal offe...
Catherine Fenwick
This question is from a member of our community that wishes to remain anonymous: Just wondering if anyone could provide guidance in relation to re-branding a regional charity? We're a small, but vit...
Ocean King
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