Marketing & Comms Community

The place for anyone in the charity marketing-comms-campaigns sphere. 📣 Share your wins, headaches, and wisdom. Meet ‘your people' here.

776 posts

Hi, I work for a 13-strong charity team in the fundraising dept and I work on our monthly fundraising supporter newsletter. I have a background in design, and my role is to visualise the newsletters...
Ella Mason
Hi all, Thrilled to have found this platform, putting my first question out there. We are writing another annual report and Id really like to make it look and sound a bit more put together and engagi...
Lizzy SPENCE
Hi all, I am trying to implement the increased use of videos in my organisation. Basically just having a process in place so that everyone can refer to it. Ideally there'd be document which clearly s...
rummena begum
Anyone had success setting up their Charity with a TikTok business account, and if so what documentation did you provide? We are struggling to set up a business account using the usual Charities Comm...
Just wanted to share this with the world. Since a few months ago Ad Grants has expanded beyond just showing on search results. If you create a Performance Max campaign in your charity's Google Ad Gra...
We are a small charity set up to support research collaboration between biomedical researchers based in the Indian subcontinent and those based in the UK/EU. We have been advised to seek help from a...
Ahmad Waseem
Hello, we have started having a lot more negative comments on our facebook page when we advertise our events. Some are criticising our funders, others are outright racist and misogynistic or have lea...
Lisa Foster
Hello everyone - I'd really appreciate any ideas about individuals or agencies you've worked with at a modest cost on WordPress developments. We're a small UK-based international animal welfare coali...
Catherine Thomson
Hi everyone!  I am currently looking for a career change out of PR and into corporate or community fundraising and I'm finding jobs are few and far between. I've had a couple of interviews so far for...
A CharityConnect User
Hi everyone, I have started a CIC that I intend to self-fund via my digital design and marketing business. Can anyone share tips on how to get web design clients in the charity sector (we also provid...
James Moore
Hello We are in the process of moving to a new website provider and want to increase our accessibility offer and rating.  Does anyone have any recommendations?  Recite me seems to be the go-to, but I...
Liz Waters
This question is from a member of our community that wishes to remain anonymous: What does anyone think do they think it's bad press for the sector as a whole do you think the charity can go on with...
Ocean King
Has anyone got any examples of charity websites that are easy to navigate and don't suffer from choice overload? I'm looking for inspiration! Many thanks :)
Benita Culshaw
Hi there, I have been asked to incorporate a way to donate on our website and have been looking for options, but just wondered if anyone had any recommendations through experience, I know PayPal offe...
Catherine Fenwick
This question is from a member of our community that wishes to remain anonymous: Just wondering if anyone could provide guidance in relation to re-branding a regional charity? We're a small, but vit...
Ocean King
Hi everyone, I hope you’re keeping well. I work in the Internal Communications Team at Action for Children and am reaching out to see if anyone is willing to share any experiences, or offer any guida...
Hello    I am about to take over the marketing and comms element of our team and wondered if anyone had a good marketing and comms strategy/plan template they would be able to share with me?
Emma Greenough
This question is from a member of our community that wishes to remain anonymous: Hi, I’m looking for recommendations on platforms or services that can translate both incoming and outgoing communicat...
Ocean King
Can anyone send me a template of their preferred fundraising plans? I'm creating ours and want to look at the best bits to pull one together so would love some blank templates to start with!
Emma Greenough
Hello Charity Connect community! I'm looking for some advice and insights on how to best advertise volunteering opportunities available in Africa to a European audience. We’re aiming to connect passi...
Kennedy Ramadhan
I work at a not-for-profit membership organisation and want to help promote our new members discount for small charities (with annual incomes under £150k) however I am finding it difficult to generat...
Ella Dunthorne
Hi all! Just wanted some advice on content sharing. My organisation has a lot of 'evergreen' pieces; basically great content that don't have expiration dates. I think it would be a shame to just leav...
rummena begum
I work for a small, local charity based in Derbyshire.  We have recently moved away from a PR partner we were working with, and we are looking for other avenues to self-promote (that we can do intern...
Jessica Riddell
Hi there Wondering is anyone has experience of recruiting celebrities and influencers to their cause? We are a small-ish charity with a garden at RHS Chelsea Flower Show in May this year and are look...
Eleanor McMahon
We are a new charity in Pembrokeshire. Any advice please on how we can get our message out there to young people would be helpful. Our web address s tenbyandcountytrust.org
David Blackmore
I have enjoyed a career as an advertising and portrait photographer and along the way have worked with many agencies and directly with charities in many sectors. This is now the direction I am hoping...
Lorentz Gullachsen
Would it be a viral social media campaign?  A high-impact Google Ads blitz?  Or something else entirely?
John Crosland
Hello everyone, Happy new year! When trying to find answers, I sometimes invert the question I ask. I thought about why people give, and decided to ask why they don't give to arrive at a new answer....
Happy Friday everyone! I do most of the social media for our foodbank charity. We find most of our foodbank family on Facebook but we're also on LinkedIn to build relationships with local businesses...
Lorraine Schulze
Would you amplify your message through social media, launch a massive ad campaign, or create inspiring video content?  Share your ideas below—let’s inspire each other!
John Crosland
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