Hi there We have a small charity which offers telephone advice three times a week. Our current phone system (VOIP) is not great. We don't have administrative control over a lot of the functions - c...
The Policy team at RSPB is on the lookout for a conference room or event space that can comfortably hold around 90 people for a gathering on March 3rd and 4th. If you know of anywhere (ideally not to...
We are an independent animal rescue looking for recommendations for a new database. Our existing database is very old and is no longer supported. We need something that will keep records of all the...
This question is from a member of our community that wishes to remain anonymous: How does a charity reflect the ins and outs of VAT in their accounts, when using third party fundraisers? For example...
Hi all, We are looking at implementing a CRM system in 2026. I've been doing some heavy research into this, but wondering if anyone has direct experience with Dynamic 365? We're just about to migrat...
Is it a concern when a charity has healthy reserves but reports ongoing deficits? (Anonymous post 🤫)
This question is from a member of our community that wishes to remain anonymous: An organisation wants to recruit a voluntary income fundraiser, they are in deficit and have generous reserves and un...
Hello everyone, Can anyone recommend a good company to purchase refurbished Windows laptops? I also need a printer. Thanks, Debbie
Hi, The trustees of one of the charities I support are reviewing their investment management arrangements. Is there an impartial source of data that compares the performance of established investmen...
Hi We are a very small charity in Hackney (less than £25k income) so we are not obliged to have audited accounts and so far have managed to do our own. However, we are now getting to the stage of gra...
I select Historical Transactions, then set dates 1/8/25 to 31/8/25, click on search, select CSV and then 'download', then message appears 'no transactions scheduled at this time' using a Mac and Fire...
I'm seeking some guidance. Our old charity transitioned to a CIO which was set up in April 2024 and which took over all operations and assets of the old charity. This was finalised in October 2024. O...
I'm ready to submit my first year's accounts and have been trying to find an accountant to help. I didn't think it would be a difficult process, but it is! Many won't support a CIC and some are very...
This question is from a member of our community that wishes to remain anonymous: A charity supplier has very kindly waived their fee, and they want to offer the amount back to the charity instead. T...
We're a charity that supports Eritrean refugees and asylum seekers. We are local to the W12 area and we run community workshops, trainings, and networking events to help integrate with the wider comm...
Hi everyone 👋 I’m reaching out on behalf of our charity to find two training providers for the following urgent needs: Safeguarding (Adults) Lead Training 📍 Location : Milton Keynes We’re lookin...
Hello - Does anyone have advice on webinar providers other than Zoom for over 1,000 people. The cost jumps from £72pcm to £792 if you go over 1,000 people! Thanks, Zoe
Hello, We are attending a summer fete this year and a colleague's husband wants to make a giant Jenga set for us to take to entice kids and parents over to our stall and hopefully generate more donat...
We currently use Salesforce to manage our traded services such as training and qualifications. One of our charities provides therapy to clients, currently using Lamplight. We are looking at whether...
Mosque charities are nearly always unincorporated, and prepare cash basis accounts. Does anyone know how their buildings should be shown in the accounts? Can they be shown at purchase value forever?...
This question is from a member of our community that wishes to remain anonymous: We are a charity that has undergone a name change in this current financial year. I'm finalising our annual report an...
Our CASC (Community Amateur Sports Club) was having difficulty finding volunteers to act as stewards for evening sessions so we started offering free membership (now worth £180 per year) for people t...
I am very confused about charities paying tax on dividend received before 6th April 2016. What about dividend received after 6th April 2016, for example dividend received in 2022 and 2023. Do they pa...
Hi, I am the Executive Officer for a Cancer Charity . We have 6 shops which deal predominantly in cash transactions, therefore we bank a reasonable amount weekly through the Post Office hub into our...
I run a very small CIC and we are filing taxes for the first time this year. There are so many tax software companies to chose from, I'm not sure what to pick. I won't have an accountant this year,...
I have done a lot of research on where to invest our charity's funds without taking too much risk. There are two safe options besides saving account: 1. Invest in Charity Authorised Investment Funds...
As a company limited by guarantee, we're going to need to file our accounts online with Companies House after March 2027. Has anyone looked into this? There seem to be a lot of different software s...
Hi, We are looking into our EPOS system along with a whole digital transformation project, and just wanted to get an insight into the migration time for EPOS systems. Any insights would be extremely...
Hi everyone, looking for recommendations of pension providers.I look forward to hearing from you.
This question is from a member of our community that wishes to remain anonymous: Hi all, just a quick question. Our charity bank account hs received a couple of payments that simply read: HMRC Chari...
Hi I am a new member and was very pleased to discover your site to ask questions that are niche to organisations like our Village Halland so not everyone understands them. Could someone recommend an...
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