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Advice on basic (free?) CRM for developing small organisation (CivicRM?)

IT

Mick Patrick Founding member at Bruntsfield Area Net Zero Action Initiative - BANZAI Posted 4 years ago

I'm involved in getting an organisation started in Edinburgh (Bruntsfield Area Net Zero Action Initiative - BANZAI) which is  developing among a group of interested locals, not yet at the stage of being incorporated in any way. BANZAI is itself spinning out of strengthening an existing loose collaborative group of neighbours in a particular area of streets (email and WhatsApp and Facebook groups).
As we get bigger the challenge of managing records of supporters and everything else going on is presenting itself. Shared spreadsheets / Google account / Mailchimp only go so far.
It's been suggested that we look around to see what's available in the way of some kind of (free) CRM system for non-profit / charitable groups. A team member mentioned CivicRM (in the context of having used it a number of years ago and finding it unwieldy at the time, but wondering if it's more mature now). 
  • Is CivicRM free at any level?
  • Is it well regarded and supported?
  • What other systems should we be looking at ?
Any advice much appreciated.
 
Regards,
 
Mick
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