Admin, Ops, IT & Finance Community / IT

The place for those who work in charity admin, ops or finance. 📊 Share your recommendations, helpful resources and experiences.

305 posts

We are a very small charity still in its early build phase. We have no funds or donor-base at the moment and are just beginning to look towards our CRM and email marketing infrastructure -- so are co...
Shaun Higgins
Anonymous
Anyone have experience implementing OneTouch in care services?
I'm looking to speak in confidence with Heads of IT, IT Programme Managers or senior managers responsible for IT Infrastructure strategies and projects who have experience of implementing OneTouch in...
Anonymous user
Anonymous
Should our CIC choose Microsoft 365 or Google Workspace?
I work for a CIC and am looking at setting up a shared workspace for us, either Microsoft or Google. As we're a CIC I don't believe we qualify for some of the non-profit packages available. People ar...
Anonymous user
Hi All.  I'm trying to get a handle on what MS charges for their Dynamics CRM suite. They make publish standard  pricing for commercial organisations, but its hard to find what their special pricing...
Jan Newman
Respected members of the group , I have a query regarding an issue which a charity is facing . The charity where I freelance with holds a domain name example (xx.org.uk) and a charity which gets £ 40...
louis Maxwell
Hi there, We are at a crossroads with a few staff leaving and we are looking at reshaping what we need in today's digital age. What system roles does a charity need to look after the existing and the...
Janine Walsh
Hi there - is there any guidance anyone can provide on the reasons to provide Trustees with business email accounts? It seems best practice to me to reduce risk around sensitive information that is b...
Luke Skelhorn
Hi all We have had a Sharepoint, Teams and OneDrive structure in place for 6-7 years and it feels a bit out of date so we are looking to update it. Probably thinking of setting a new structure, still...
Adrian Lance
Hi, I hope some of you might be able to help me. A major part of our charitable work is awarding grants (of Bibles etc.) to individuals and organisations all over the world. At the moment, we manage...
Philip Blows
Hi, We are looking into our EPOS system along with a whole digital transformation project, and just wanted to get an insight into the migration time for EPOS systems. Any insights would be extremely...
Scott Brown
Hello everyone, Can anyone recommend a good company to purchase refurbished Windows laptops? I also need a printer. Thanks, Debbie
Debbie Holden
Hello - Does anyone have advice on webinar providers other than Zoom for over 1,000 people. The cost jumps from £72pcm to £792 if you go over 1,000 people! Thanks, Zoe
Zoe Macalpine
We currently use Salesforce to manage our traded services such as training and qualifications.  One of our charities provides therapy to clients, currently using Lamplight. We are looking at whether...
Charlotte Murphy
Hi I am a new member and was very pleased to discover your site to ask questions that are niche to organisations like our Village Halland so not everyone understands them. Could someone recommend an...
Keith Watts
Hey there, I am a Director of Operations for a charity looking to connect with a Cyber security expert in UK charity sector. Please let me know as it is urgent, many thanks.
Vanessa Katto
I've just recently become a Trustee of an additional charity, which is community charity that has its own facilities. Unfortunately the IT equipment including all networking infrastructure is not rea...
Alex Withers
Hi all We are using Mail Chimp to send out our communications, and we have recently had issues with the emails going into Junk. Has anyone else had similar problems? What is everyone using to send gr...
Matthew Morpurgo
Hi everyone, we are a fairly small charity and have been relying on a one man band for our IT services/support but would like to look further afield at a fully managed service.   Does anyone have any...
Wendy Smith
Hello!  We're looking at streamlining all our programming activities and processes into one system for our international team to use. We're looking for a data collection/storage tool, project managem...
Clare Sulley
Let’s see if we can discover some useful AI tools aside from the big & famous ones (ChatGPT, Google Gemini, etc.). Maybe also more ethical, private or secure alternatives? Looking forward to your rec...
Miguel Garcia
Hi everyone, Does anyone currently procure remote ad-hoc IT support? I'm looking for recommendations - this could be a freelancer or a company, as long as they're happy to provide occasional support...
Paulina Szpakowska
Hello all, Our Chair has indicated that they would like us to switch from Teams to Zoom for our hybrid Board and Committee meetings. We currently use Teams and all our systems are integrated with Tea...
Anthony Lumley
Hi Everyone  This is my first post!  I wanted to reach out to hear how small charities are presently using AI and Agents in their day to day to operations. Are there any particular CRM systems that s...
Samantha Latouche
This question is from a member of our community that wishes to remain anonymous: Can anyone recommend a free AI course that you use or have found useful?
Ocean King
Hi folks - anyone else using MS Dynamics with Business Units? We have a massive problem since an MS update and are not sure if it's us or them. Be useful to know if anyone else is experiencing diffic...
Carolyn Tyrrell-Sheppard
I am looking for support to set up a chatbot on our Wordpress website linked to our National Standards of Care Guidelines so that people can ask questions about the condition and get results summaris...
Robert Dalgleish
Hi everyone,  I'm looking at costs to get someone to host and maintain our website and do a few monthly jobs for us. Can you recommend someone? Currently, our website it pretty static other than upda...
Debbie Holden
A young arts organisation has basic computer software for office and accounting. Given that as it grows it will need to: -  Have more sophisticated support, for cybersecurity, -  Be seen to be respon...
Genevieve Hibbs
Software, memberships, online ads? Or anything Xx
Thomas Philip
This question is from a member of our community that wishes to remain anonymous: Hello, does anyone have experience of using Salesforce for a booking/reservation system? If so please post a response...
Ocean King
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