Hello - Does anyone have advice on webinar providers other than Zoom for over 1,000 people. The cost jumps from £72pcm to £792 if you go over 1,000 people! Thanks, Zoe
We currently use Salesforce to manage our traded services such as training and qualifications. One of our charities provides therapy to clients, currently using Lamplight. We are looking at whether...
Hi, We are looking into our EPOS system along with a whole digital transformation project, and just wanted to get an insight into the migration time for EPOS systems. Any insights would be extremely...
Hi I am a new member and was very pleased to discover your site to ask questions that are niche to organisations like our Village Halland so not everyone understands them. Could someone recommend an...
Hi, I hope some of you might be able to help me. A major part of our charitable work is awarding grants (of Bibles etc.) to individuals and organisations all over the world. At the moment, we manage...
Hey there, I am a Director of Operations for a charity looking to connect with a Cyber security expert in UK charity sector. Please let me know as it is urgent, many thanks.
I've just recently become a Trustee of an additional charity, which is community charity that has its own facilities. Unfortunately the IT equipment including all networking infrastructure is not rea...
Hi all We are using Mail Chimp to send out our communications, and we have recently had issues with the emails going into Junk. Has anyone else had similar problems? What is everyone using to send gr...
Hi everyone, we are a fairly small charity and have been relying on a one man band for our IT services/support but would like to look further afield at a fully managed service. Does anyone have any...
Hello! We're looking at streamlining all our programming activities and processes into one system for our international team to use. We're looking for a data collection/storage tool, project managem...
Let’s see if we can discover some useful AI tools aside from the big & famous ones (ChatGPT, Google Gemini, etc.). Maybe also more ethical, private or secure alternatives? Looking forward to your rec...
Hi everyone, Does anyone currently procure remote ad-hoc IT support? I'm looking for recommendations - this could be a freelancer or a company, as long as they're happy to provide occasional support...
Hello all, Our Chair has indicated that they would like us to switch from Teams to Zoom for our hybrid Board and Committee meetings. We currently use Teams and all our systems are integrated with Tea...
Hi Everyone This is my first post! I wanted to reach out to hear how small charities are presently using AI and Agents in their day to day to operations. Are there any particular CRM systems that s...
This question is from a member of our community that wishes to remain anonymous: Can anyone recommend a free AI course that you use or have found useful?
Hi folks - anyone else using MS Dynamics with Business Units? We have a massive problem since an MS update and are not sure if it's us or them. Be useful to know if anyone else is experiencing diffic...
I am looking for support to set up a chatbot on our Wordpress website linked to our National Standards of Care Guidelines so that people can ask questions about the condition and get results summaris...
Hi everyone, I'm looking at costs to get someone to host and maintain our website and do a few monthly jobs for us. Can you recommend someone? Currently, our website it pretty static other than upda...
A young arts organisation has basic computer software for office and accounting. Given that as it grows it will need to: - Have more sophisticated support, for cybersecurity, - Be seen to be respon...
Software, memberships, online ads? Or anything Xx
This question is from a member of our community that wishes to remain anonymous: Hello, does anyone have experience of using Salesforce for a booking/reservation system? If so please post a response...
Hi all, I wanted to ask for your thoughts on something we are looking to do but wanted to make sure it was a good idea before we do anything else and get your thoughts on how we could do it. We are...
Hello all, we are looking into changing our email provider. Which companies have you found to be the best? We would need to keep our current email addresses and we would like it to be easy to set u...
Hi, I work for a small charity and I was asked for the first time by a staff member to give them access to their data. We need some support and guidance how to handle this carefully. Anyone out there...
Good morning, community! We are planning to go out to tender for an outsourced IT managed service provider in the coming months, however we don't have the expertise in-house to know what we should be...
Hi, We are trying to streamline our processes and it looks like we will still need 3-4 systems to capture everything and then we will are trying to work out how we can look after those who belong in...
We're a very small new charity (1 year), and we need to look at getting a CRM system. We're using the free Microsoft 365 Teams to manage our day-to-day stuff, and they have a free non-profit CRM whi...
Does anyone have a database that allows you to query the charity register, paid for or free? It's available to download, so in theory I could build my own - but I don't have the skills. I'm looking f...
Hello, I am looking to find information about what CRM other charities use in order to see what options are available out there. All the best, Veronica
For donors who have Gift Aided their gifts their data is downloaded from CRM in Excel format. The HMRC Gift Aid portal then rejects the date (albeit it in their DD/MM/YY configuration) and amount, ag...
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