We are a small charity with an annual expenditure of £300,000. We currently manage our IT internally, we are now considering outsourcing are looking for a quote to provide a proactive Managed IT Serv...
What use do you make of AI? Apart from the obvious help with writing of various types and for research, it seems to have many benefits in improving services and accessibility for beneficiaries and me...
We are looking for accounting software to cover our operations which range from seminars, online meetings and outdoor activities. Our charity's revenue is less than £100k. What would be the cost of...
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Hello, Is there anyone who has recently implemented Beacon CRM and has 30 minutes to spare for a chat about their experience with the system? We are moving to Beacon from eTapestry, and while testing...
I work for a CIC and am looking at setting up a shared workspace for us, either Microsoft or Google. As we're a CIC I don't believe we qualify for some of the non-profit packages available. People ar...
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We are a very small charity still in its early build phase. We have no funds or donor-base at the moment and are just beginning to look towards our CRM and email marketing infrastructure -- so are co...
I'm looking to speak in confidence with Heads of IT, IT Programme Managers or senior managers responsible for IT Infrastructure strategies and projects who have experience of implementing OneTouch in...
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Hi All. I'm trying to get a handle on what MS charges for their Dynamics CRM suite. They make publish standard pricing for commercial organisations, but its hard to find what their special pricing...
Respected members of the group , I have a query regarding an issue which a charity is facing . The charity where I freelance with holds a domain name example (xx.org.uk) and a charity which gets £ 40...
Hi there, We are at a crossroads with a few staff leaving and we are looking at reshaping what we need in today's digital age. What system roles does a charity need to look after the existing and the...
Hi there - is there any guidance anyone can provide on the reasons to provide Trustees with business email accounts? It seems best practice to me to reduce risk around sensitive information that is b...
Hi all We have had a Sharepoint, Teams and OneDrive structure in place for 6-7 years and it feels a bit out of date so we are looking to update it. Probably thinking of setting a new structure, still...
Hi, I hope some of you might be able to help me. A major part of our charitable work is awarding grants (of Bibles etc.) to individuals and organisations all over the world. At the moment, we manage...
Hi, We are looking into our EPOS system along with a whole digital transformation project, and just wanted to get an insight into the migration time for EPOS systems. Any insights would be extremely...
Hello everyone, Can anyone recommend a good company to purchase refurbished Windows laptops? I also need a printer. Thanks, Debbie
Hello - Does anyone have advice on webinar providers other than Zoom for over 1,000 people. The cost jumps from £72pcm to £792 if you go over 1,000 people! Thanks, Zoe
We currently use Salesforce to manage our traded services such as training and qualifications. One of our charities provides therapy to clients, currently using Lamplight. We are looking at whether...
Hi I am a new member and was very pleased to discover your site to ask questions that are niche to organisations like our Village Halland so not everyone understands them. Could someone recommend an...
Hey there, I am a Director of Operations for a charity looking to connect with a Cyber security expert in UK charity sector. Please let me know as it is urgent, many thanks.
I've just recently become a Trustee of an additional charity, which is community charity that has its own facilities. Unfortunately the IT equipment including all networking infrastructure is not rea...
Hi all We are using Mail Chimp to send out our communications, and we have recently had issues with the emails going into Junk. Has anyone else had similar problems? What is everyone using to send gr...
Hi everyone, we are a fairly small charity and have been relying on a one man band for our IT services/support but would like to look further afield at a fully managed service. Does anyone have any...
Hello! We're looking at streamlining all our programming activities and processes into one system for our international team to use. We're looking for a data collection/storage tool, project managem...
Let’s see if we can discover some useful AI tools aside from the big & famous ones (ChatGPT, Google Gemini, etc.). Maybe also more ethical, private or secure alternatives? Looking forward to your rec...
Hi everyone, Does anyone currently procure remote ad-hoc IT support? I'm looking for recommendations - this could be a freelancer or a company, as long as they're happy to provide occasional support...
Hello all, Our Chair has indicated that they would like us to switch from Teams to Zoom for our hybrid Board and Committee meetings. We currently use Teams and all our systems are integrated with Tea...
Hi Everyone This is my first post! I wanted to reach out to hear how small charities are presently using AI and Agents in their day to day to operations. Are there any particular CRM systems that s...
This question is from a member of our community that wishes to remain anonymous: Can anyone recommend a free AI course that you use or have found useful?
Hi folks - anyone else using MS Dynamics with Business Units? We have a massive problem since an MS update and are not sure if it's us or them. Be useful to know if anyone else is experiencing diffic...
I am looking for support to set up a chatbot on our Wordpress website linked to our National Standards of Care Guidelines so that people can ask questions about the condition and get results summaris...
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