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Serena Snoad

Serena Snoad

Founder at Good Community
London

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Community consultant | Training & strategy for nonprofits and charities building safe, thriving online spaces | Wellbeing-first approach | Community builder since 2008

17 years expertise in online community building including creating, operating, evaluating, and promoting communities.

Direct and deep experience in moderating live and complex issues, overseeing member safeguarding, handling challenge/complaints, curating user content, content and events creation, service strategy and evaluation, and delivering emotional support and technical support.

Specialist experience in communities of circumstance and communities of practice. Over a decade working for health charities and non-profits, operating and overseeing online peer support communities for patients, carers and family.

Formerly Alzheimer's Society, Blood Cancer UK, and CMX London.

Find out more about me and contact me at: https://www.goodcommunity.co.uk

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15 Feb

15th February 2017

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