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This question is from a member of our community that wishes to remain anonymous: We are looking into creating a more comprehensive volunteer policy. Does anyone have any templates or examples they a...

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Hello everyone, we have a charity shop that isn't claiming any gift aid and I'm looking into this now. Is anyone in a similar situation? Or has a charity shop and could offer any advice? I'd love to...

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Hi all, the charity I work for are looking for a consultant who would be able to pull together our content and create online training for us to then sell on to our clients. It's quite a niche thing t...

I have been trying to find a list of formal policies which a purely grant making charity should have or at least consider. The Charity Commission has come up with the following. Apart, possibly bec...

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A £4.2m fund designed to empower financially vulnerable individuals. A 2 year, unrestricted grant of £30,000. Deadline 25 Sep via the foundations’ websites. This link is to Lloyds Bank Foundation For...

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There are six £1,000 draws in 2025. In their next £1,000 draw they are doubling the money to £2,000. Deadline 27 Jul. There will be 50 winning charities. You can nominate a registered charity, not-fo...

Which CRM platforms are you using or are ideal for a charity with three different audiences (or contact types) - alumni, commercial and fundraising?

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Hi there If I had hair, it would be long gone now. I have tried multiple times to upload the ODS file to upload to HMRC to claim back the Gift Aid that's owed to us. But without joy. Can someone ple...

Hi New to the community so apologies if this should be elsewhere...I'm in the progress of inviting a new Trustee to the board and unfortunately unable to locate and existing paperwork/digital version...

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You don’t want to end up a cybersecurity statistic. Check out our latest blog post to learn how a cyber security consultant can protect yourself and your business. Cybercrime is constantly evolving,...

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Can anyone recommend a FREE online course on Diversity and Inclusion for volunteers?

I am looking for some pro bono accountancy to establish a New Service, can anyone advise me ?

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Hi everyone - we are at the start of the process to transition from a CIC (which we have been for 10 years) to a charity. If anyone has completed this process, I would love to know: if there are th...

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Hi, I read this in an email from Charity Connect. Why not ask for a mentor? I would love a mentor, who do I ask? Thanks Jude

Stewardship Payroll Bureau emailed its CAF bank clients yesterday to advise that "we were unable to collect funds from a number of our CAF Bank clients’ as their usual monthly Direct Debit failed. Th...

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Hi everyone, I just wanted to share a few thoughts on data collection in charity and nonprofit work. In many of the projects I’ve been involved in, I’ve seen how proper data collection can make a hug...

Hi We're looking at moving some of our training modules to being online. Currently we host using Zoom and have a 90 minutes information session about volunteering with the charity followed by a 90 mi...

We are charity we work in London at Westminster/ RBKC / BLHF council. We looking for premises property to using for community charity annal rent space to 40-50 people in London near W2 or W12. Does...

Is anyone having trouble with the new CAF bank online launched on Monday. I think it is useless and has lost a lot of the functionality it had before. I am going to change bank. Does anyone have one...

Hi everyone our charity has just experienced the abrupt closure of our bank account for the second time, and we were given no clear explanation either time. This has caused serious disruptions to our...

We registered our charity at the end of April 2025, and other than the initial registration response, we haven't heard anything back. Our deletion date has been shifted back 3 months on their website...

Hi, Has anyone got a policy on this that they can share at all? Or a survey that maybe they share with service users at the end of casework?

Hi everyone, I've recently made a Microsoft Clarity account. And it seems really useful to track user behaviour and just providing a bit of visual to the analytics. But I imagine there is a lot that...

We've been approached by Utility Aid, an energy consultant / broker and wanted to know if others have had experience. We run a small community hall which is heated with electricity and our annual bil...

Hi all, I was wondering if anyone has experience running a raffle during an event. We are looking to run one during Bristol Harbour festival, the festival has granted us permission and we know that b...

We're in the process of updating our Salary Policy and it has been suggested by some of our Trustees that we look at linking pay and performance (so good performance leads to a salary increase). It'...

This question is from a member of our community that wishes to remain anonymous: STRESSED !!!!!!!!!! How do you deal with a Trustee who disses your suggestions and gets every other Trustee to agree...

Hello - has anyone got any experience of working with Work for Good? Is the ROI worth the investment? Any feedback appreciated hugely. Thank you