Hi, I was wondering whether anyone was able to share what they are proposing or have agreed for a cost of living increase for this year? It's always hard to benchmark, but our Board find it useful t...
Hi, Does anyone have any recommendations for online training for a new treasurer for a small charity? Thanks, Katie
Ops
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How to minimise DNAs as a free service?
Our organisation provides therapeutic support and counselling for free. However, we experience a lot of service users not attending their sessions (DNAs) which is putting unnecessary strain on staff...
Anonymous user
New
Hello The organisation I work for is reviewing their sick policy. At the moment we offer 7 days of paid sick leave, and then SSP....
IT
New
Anyone have experience implementing OneTouch in care services?
I'm looking to speak in confidence with Heads of IT, IT Programme Managers or senior managers responsible for IT Infrastructure strategies and projects who have experience of implementing OneTouch in...
Anonymous user
Who provides external supervision for frontline staff?
I was wondering if anyone has recommendations for people or organisations that provide external supervision for frontline staff. If you know of any practitioners you’d recommend, that would be really...
Anonymous user
Should our CIC choose Microsoft 365 or Google Workspace?
I work for a CIC and am looking at setting up a shared workspace for us, either Microsoft or Google. As we're a CIC I don't believe we qualify for some of the non-profit packages available. People ar...
Anonymous user
Hi All. I'm trying to get a handle on what MS charges for their Dynamics CRM suite. They make publish standard pricing for commercial organisations, but its hard to find what their special pricing...
This question is from a member of our community that wishes to remain anonymous: We are currently undertaking a Target Operating Model for our large charity. As part of this we are looking to undert...
Can anyone recommend or suggest a suitable meeting room or training facility in London? In commemoration of International Women's Day, and by popular demand, we shall be conducting our first-ever UK...
This question is from a member of our community that wishes to remain anonymous: Just wondering if anyone has used an external company to send out voting papers and count the votes? Any recommendati...
Hello everyone and happy new year 😊. I run a foodbank and I wanted to get a preloaded charity card so that my team could purchase top up stock when needed, freeing up my time, as I am the bankcard h...
Hello, we are a counselling charity. We provide therapy for whatever people say they can afford to pay. We send invoices out and the clients pay these (or not!) for their session. I have come acros...
Respected members of the group , I have a query regarding an issue which a charity is facing . The charity where I freelance with holds a domain name example (xx.org.uk) and a charity which gets £ 40...
Can a charity open a bank account before approval? (Anonymous post 🤫)
This question is from a member of our community that wishes to remain anonymous: Can a charity which has 3 trustees obtain a bank account while registering it as a private limited company at compani...
Anonymous user
Hi there, We are at a crossroads with a few staff leaving and we are looking at reshaping what we need in today's digital age. What system roles does a charity need to look after the existing and the...
Hi all, A small charity I volunteer with is looking for a low-cost (or free) CRM solution to help us manage relationships with the people we support, as well as track our interactions and support act...
I got a letter from our bank yesterday. Coop Bank. They are asking for: Full legal name, nationality, date of birth and residential address of all trustees. This is because they are “key account part...
Hi everyone, I am looking for advice regarding a claim for unpaid holiday pay from a charity where I recently worked. My Situation: Role: Clinical Lead for a counselling charity. Duration: 12...
We just unexpectedly received an email to pay for an image on our website, we had no idea it was Copy Right. Any advise on this and how we can ensure the other images are not copy right. We are a ver...
Hi, Happy New Year. I would be grateful for advice regarding donations. Recently, we have received some donations from afternoon teas, or in lieu of birthday gifts where the donor has requested the...
Hi, We're a small but growing charity that funds highly skilled practitioners in pioneering patient focused projects. We are award winning and in 6 NHS hospitals. We are actively looking to recruit a...
Hi there - is there any guidance anyone can provide on the reasons to provide Trustees with business email accounts? It seems best practice to me to reduce risk around sensitive information that is b...
Has anyone set up an Unincorporated Association recently (eg a voluntary group or a sports club)? I am becoming a trustee for a voluntary group and we are finding it really hard to open a bank accou...
We are an independent animal rescue looking for recommendations for a new database. Our existing database is very old and is no longer supported. We need something that will keep records of all the...
HMRC say they're withdrawing their online platform that lets you submit tax returns. Does anyone have recommendations for inexpensive (or free) software, that will produce a CT600? And even charity s...
We are a registered Community Interest Company and we have been trying for one year to open a bank account and four banks rejected the application. Any help possible will be appreciated.
We are currently using FreeAgent as it is free from our bank but it is clearly for small business who send invoices. I have set up lots of different projects which require invoices to enable me to cl...
This question is from a member of our community that wishes to remain anonymous: I am self-employed as a charity fundraiser these days, but part of my week the past couple of years I have been inves...
Hi there, we own the building that we operate out of and are hoping to lease it out to another charity (or a tenant in general). It has been on the market now for a while and are looking for any advi...
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