
Hi everyone, I just wanted to share a few thoughts on data collection in charity and nonprofit work. In many of the projects I’ve been involved in, I’ve seen how proper data collection can make a hug...

New
Hello all, I wondered if this tickled anyones memory and either could link me to or have a copy of a news story about a charity who ended up having to pay a volunteer backdated wages. The story was...

Hello all, I'm writing what is essentially a problem solving procedure for my organisation. For if a volunteer isn't meeting expectations (this is for small to medium issues) for example if they were...

We carry out a digital right to work check for all UK staff just before they join, but our provider has notified us of a security incident and some of our staff data is impacted. I'd be interested in...

This question is from a member of our community that wishes to remain anonymous: I work for a small UK charity supporting disabled people. In just over two years, I’ve had five different line manage...

We are looking for a free rent space for our community youth hub around Brent. Any suggestions would be greatly appreciated.

Hi My organisation, The White Rose Forest, are currently a strategic partnership, part of Kirklees Council. Our funding streams are changing over the next three years, we want to establish a charita...

Hi Charity Connect people, I am doing some research on behalf of a charity which provides a magazine and a list of support places for people living on the streets or sofa-surfing in London and Scotl...

Comms
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Hi I am researching putting together a talks policy to ensure we use our own resources wisely and get the best out of the talks and contacts we make. I wasn't planning to put any charges in place, bu...

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Does anyone have experience of using either of these platforms please? Trying to get my head around them to see if they're worth signing up to. Thank you

Hi there We have a small charity which offers telephone advice three times a week. Our current phone system (VOIP) is not great. We don't have administrative control over a lot of the functions - c...

Hi Firstly thanks for reading this post. At another charity that I involved with, we are hoping to run our first fundraising dinner at a restaurant. We need to do the following: 1. Take the booking a...

Finance
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This question is from a member of our community that wishes to remain anonymous: The charity I work for has been one of the many impacted by the recent change in CAF Bank’s system. It’s been extreme...

This question is from a member of our community that wishes to remain anonymous: We have a modest account with CafBank. The service has been progressively downgraded. A few years ago we were forced...

Which digital tools for grant finding do you find to be the best?

Hi All, We're looking to hosta a daytime event and are currently searching for a suitable venue. Ideally we'd like to rent 2 rooms for approx 3-4 hours with good access to public transport in London....

This question is from a member of our community that wishes to remain anonymous: I would love to start a discussion about the PCI DSS compliance requirements. It is so complicated and confusing - or...

Good morning all, I’m looking for a bit of business advice. I’ve been working with a small charity to speculatively develop a management system. They’ve shown interest in using it and are now asking...

Hi, I read this in an email from Charity Connect. Why not ask for a mentor? I would love a mentor, who do I ask? Thanks, Jude

This question is from a member of our community that wishes to remain anonymous: Can anyone advise on steps and good practice when a volunteer returns after a fairly major health issue. Should we as...

Just launched, a new £500m fund to break down barriers to opportunity for up to 200,000 vulnerable children and young people. It's aim is to boost pupil achievement and could fund programmes to reduc...

Governance
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This question is from a member of our community that wishes to remain anonymous: I started working as a senior manager for a large registered charity (£16m turnover) about 3years ago. Around 8 month...

Hello! Does anyone know how to estimate a cost of obtaining legal advice if we decide to close our non-profit? Also, would the Board of Non-Exec Directors need separate advice. I have a separate quo...

This question is from a member of our community that wishes to remain anonymous: We currently have a role which ultimately is a fundraising and volunteer management position. This is a grade 4 on ou...

This question is from a member of our community that wishes to remain anonymous: I am in a very difficult position with a charity that I work for. I don’t seem to have any legal support unless I pay...

I have been trying to find a list of formal policies which a purely grant making charity should have or at least consider. The Charity Commission has come up with the following. Apart, possibly bec...

Hi everyone - we are at the start of the process to transition from a CIC (which we have been for 10 years) to a charity. If anyone has completed this process, I would love to know: if there are th...

Hi everyone, Just looking to get an idea of what mandatory and optional fields most people have on their contact sign-up on their websites (eg. for newsletter, campaigns etc.). We've currently got f...

We're in the process of updating our Salary Policy and it has been suggested by some of our Trustees that we look at linking pay and performance (so good performance leads to a salary increase). It'...

I've been approached by a local organisation to find out if they, the Charity, have the 'power' to run an enterprise business for their local community who want to learn a trade but not in the conven...