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This question is from a member of our community that wishes to remain anonymous: We are currently undertaking a Target Operating Model for our large charity. As part of this we are looking to undert...
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This question is from a member of our community that wishes to remain anonymous: We are looking at Invoice financing and wondered if anyone could recommend any organisations that they have used. As...
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This question is from a member of our community that wishes to remain anonymous: Just wondering if anyone has used an external company to send out voting papers and count the votes? Any recommendati...
Hello, we are a counselling charity. We provide therapy for whatever people say they can afford to pay. We send invoices out and the clients pay these (or not!) for their session. I have come acros...
This question is from a member of our community that wishes to remain anonymous: We are a community counselling service, we have some times where our rooms are not in use. We would like to rent them...
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Good afternoon all We are exploring the possibility of moving to a serviced office and wondered if any other charities are in serviced office accommodation. Which provider are you with? And what hav...
The Policy team at RSPB is on the lookout for a conference room or event space that can comfortably hold around 90 people for a gathering on March 3rd and 4th. If you know of anywhere (ideally not to...
Hello, I'm trying to work out if we're paying the 'going rate' for our bookkeeper and I wondered if people would be happy to share how much they're paying for theirs? We're based in the south-east (n...
We are a registered Community Interest Company and we have been trying for one year to open a bank account and four banks rejected the application. Any help possible will be appreciated.
Our organisation has really been hit by Covid and for last few years our income has been under £10,000 but for 2024/25 it's gone upto £12,000. Really confused about the requirements for annual report...
This question is from a member of our community that wishes to remain anonymous: I am acting as the Company Secretary for a small charity. It was not run correctly and we had to get it restored and...
We've been sent a tax return to complete. In the extra charity section (CT600E) we have to say what we spend on "general administration " How do we know what does and doesn't count here? Any of the...
Hi - we are a small children's charity with seven Trustees, meeting every 8 weeks. Accurately taking notes from the Trustees meetings has always been difficult - no one wants, understandably, to have...
This question is from a member of our community that wishes to remain anonymous: We are a small scientific charity that has a long running program providing workshops on our area of research. These...
We are a small CIO charity, registered with HMRC. We support young disadvantaged people in London to build careers in the arts by providing grants and mentoring. Our income is from one-off and monthl...
Hi there, we own the building that we operate out of and are hoping to lease it out to another charity (or a tenant in general). It has been on the market now for a while and are looking for any advi...
Hello, I've inherited a phone system that costs over £700 per quarter when all we need to do is make and receive calls, in two offices (each with their own phone number). I want to keep our phone num...
We are looking to set up a CRM for a start-up charity. I would be grateful for any personal recommendations based on affordability and ease of use. I know there are some free versions but not sure ho...
Hi, I'm Treasurer of a small charity, run entirely by volunteers, annual income less than £25,000. We are a company limited by guarantee and from April 2027 will have to submit our accounts to Compan...
I have heard that HMRC is OK with this as a concept and that 1/6th of a £1,000 /month rented house would be an acceptable. Has anyone any experience of this or for how to reimburse generally for home...
Hi all, We have just set up a new CIC and want to apply for a grant. The closing date closes in 3 weeks so we need to get a bank account set up very quickly in order to apply. I have been reading th...
We are newly formed (Jan 2025) CIO about to submit our annual accounts. The CIO was formed out of a prior unincorporated not for profit association (which did not have charitable status). At formatio...
We are currently using FreeAgent as it is free from our bank but it is clearly for small business who send invoices. I have set up lots of different projects which require invoices to enable me to cl...
Hi all We have had a Sharepoint, Teams and OneDrive structure in place for 6-7 years and it feels a bit out of date so we are looking to update it. Probably thinking of setting a new structure, still...
Our CASC (Community Amateur Sports Club) was having difficulty finding volunteers to act as stewards for evening sessions so we started offering free membership (now worth £180 per year) for people t...
Has any one experience of an automate tool to manage minute recording, transcribing and document distribution? Primarily for use at Board of Trustee meeting - 8 attendees.
Is anyone else having issues with the new CAF bank statements - the new ones now do not show the address that statements are sent to - or the full name of the account ( if you charity happens to ha...
Hi, I hope some of you might be able to help me. A major part of our charitable work is awarding grants (of Bibles etc.) to individuals and organisations all over the world. At the moment, we manage...
This question is from a member of our community that wishes to remain anonymous: I’m exploring bringing on a co-founder (handling ops, admin, IT) for my social enterprise, which focusses on developi...
This question is from a member of our community that wishes to remain anonymous: The charity I work for has been one of the many impacted by the recent change in CAF Bank’s system. It’s been extreme...
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